ROBEL North America
This Privacy Notice describes our privacy practices regarding the collection, use, and disclosure of personal data about you through this Robel North America web site.
Effective Date: July 15, 2019
Robel Commitment to Data Privacy Protection
Protecting the security and privacy of your personal data is important to Robel. We hope the policy outlined below will help you understand what data may be collected, how that data may be used and safeguarded.
Through our internet site, Robel will not directly collect any personal data about you (such as your name, address, telephone number or e-mail address), unless you voluntarily choose to provide it (such as by registration, survey or order placement), or unless otherwise required by applicable laws and regulations. From time to time, we may collect personal data about you indirectly from sources other than through our own internet sites. The personal data that we collect from various sources may be combined.
Data Collected Automatically
When you access our internet site, we may automatically (that is, not by registration) collect additional data (such as type of Internet browser, IP address, and operating system used, domain name of the internet site which directed you to our site, number of visits, average time spent on the site, pages viewed, information on your interaction with the site). We may use this data and share it with our worldwide affiliates or third parties to monitor the attractiveness of our internet site, improve the performance or content, tailor content for you or for other marketing purposes.
Purpose of Use; Sharing
We may use your personal data to offer the site’s services and functions, to administer your use of the site, to respond to your inquiry or request, to process your order or to provide you with access to specific information or offers, to verify your identity, as well as to support our existing or potential customer relationship with you. Robel may store and process personal data (on our own or via a third party on our behalf) and share it with our worldwide affiliates (meaning entities controlled by, controlling, or under common control with Robel) to understand better your business needs and how to implement and improve our business practices, products and services. We (or a third party on our behalf) may use personal data to contact you about an offer in support of your business needs or to conduct online surveys to understand better our customers' needs. We may collect, use, disclose, and share your personal data:
We may employ third party companies and individuals to host or support our Internet sites, applications, or the services to which they relate. These third parties may have access to your personal data to perform such tasks. We do not sell or otherwise market your personal data to other third parties, except as described.
To the extent required to help us fulfill your orders or requests, we may share personal data with others, such as our business partners, postal/logistics companies, or customs agents/authorities.
We may transfer your personal data and process it outside your country of residence.
"Cookies" - Information Stored Automatically on Your Computer or Device
To the extent that our internet sites do collect personal data about an individual’s online activities, these sites may, in our discretion, be configured to allow collection of such personal data over time and across different Internet sites.
What is Google reCAPTCHA?
Why do we use reCAPTCHA on our website?
We do everything we can to protect ourselves from bots or spam software of all kinds and to offer you the best possible user friendliness. For this reason, we use Google reCAPTCHA to remain a "bot-free" website. By using reCAPTCHA, data is transmitted to Google to determine whether you really are human. reCAPTCHA thus serves the security of our website and subsequently also your security. For example, without reCAPTCHA it would be possible for a bot to register many e-mail addresses when registering in order to "spam" on forums or blogs with unwanted advertising content. With reCAPTCHA such bot attacks can be avoided.
What data does reCAPTCHA store?
reCAPTCHA collects personal data from users to determine whether the actions on our website really come from people. So the IP address and other data that Google needs for the reCAPTCHA service can be sent to Google. Within the member states of the EU or other contracting states of the Agreement on the European Economic Area, IP addresses are almost always shortened before the data ends up on a server in the USA. The IP address will not be combined with other Google data unless you are logged in with your Google account while using reCAPTCHA. First, the reCAPTCHA algorithm checks whether Google cookies from other Google services (YouTube, Gmail, etc.) have already been placed on your browser. Then reCAPTCHA sets an additional cookie in your browser and takes a snapshot of your browser window.
The following list of collected browser and user data is not exhaustive.
Rather, they are examples of data that can be processed by Google:
The fact is that Google uses and analyzes such data even before you click “Submit”. We have therefore integrated a consent box on our website that notifies you of this special marketing cookie and that only allows you to fill out the contact or product request using the form if you agree to reCAPTCHA being set.
Further information can be found in the data protection guidelines and the terms and conditions of Google reCAPTCHA.
In addition, we may advertise using online marketing technology. In doing so, a third-party will place or read a unique ad-serving cookie on your computer or device and will use non-personal information about your browser and your activity at this site to serve Robel ads on their content network. The ad-serving cookie is a persistent cookie. Please click here for more information about remarketing or to opt-out of the remarketing cookie.
Robel e-mail communications may include web beacons to determine whether the emails have been opened or whether any included links have been clicked on.
International Data Transfer
Robel may transfer your personal data to any worldwide affiliates when processing data. We may also transfer your data to a third party outside your country of origin.
This website is not directed to children under the age of thirteen. We will not knowingly collect personal data from children under the age of thirteen without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent, pursuant to local law and regulations or to protect a child.
To protect your personal data against accidental or unlawful destruction, loss, use, or alteration and against unauthorized disclosure or access, Robel uses reasonable physical, technical and organizational security measures. Unfortunately, there is no complete assurance of security in transit or storage of any data that you transmit. Your personal data may be accessed, disclosed, altered, or destroyed by a breach of any of the physical, technical, or organizational assets.
California Privacy Rights
California’s “Shine The Light” law permits those of our customers who are California residents to annually request a list of their personal data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, we currently do not share any personal data with third parties for their direct marketing purposes.
Questions and Comments
Links to Other Internet sites
Robel Internet sites contain links to other Internet sites, which sites may have their own privacy statements or policies. Robel is not responsible for the privacy practices or the content of other Internet sites.